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Privacy Policy

Last updated: July 1, 2026

At DCPRO INC., accessible from dcpro.ca, we respect your privacy. This Privacy Policy explains what information we collect, how we use it, and how you can contact us about your personal information.

1. Information We Collect

We may collect personal information that you voluntarily provide to us when you request a quote, submit a contact form, call us, email us, or otherwise communicate with us. This may include:

  • Name
  • Phone number
  • Email address
  • Project address or service location
  • Details about your electrical, contracting, renovation, or service needs
  • Any other information you choose to provide

We may also collect limited technical information when you visit our website, such as your IP address, browser type, device information, pages visited, referring website, date and time of visit, and general website usage information.

2. How We Use Your Information

We may use your information to:

  • Respond to quote requests, inquiries, and service requests
  • Communicate with you about your project or requested services
  • Provide, operate, and improve our website and services
  • Understand how visitors use our website
  • Measure and improve our advertising and marketing
  • Send promotional communications, where permitted by law and where you have provided consent
  • Help prevent fraud, misuse, or security issues
  • Comply with legal, accounting, insurance, and business record requirements

3. Cookies, Analytics, and Advertising

Our website may use cookies, pixels, tags, log files, and similar technologies to help operate the website, understand visitor activity, improve user experience, and measure advertising performance.

We may use third-party services such as Google Ads, Google Analytics, and the Google Tag to help measure website activity and advertising results. These services may collect information such as your IP address, browser or device information, pages visited, referring pages, and interactions with our website.

You can control or disable cookies through your browser settings. Some website features may not function properly if cookies are disabled.

4. Google Ads and Enhanced Conversions

Our website may use Google Ads conversion tracking, including Enhanced Conversions. When you submit a form or otherwise provide contact information, certain information such as your email address, phone number, name, or address may be hashed before being sent to Google to help measure the effectiveness of our advertising.

Hashing helps protect the information by converting it into a coded format before it is sent to Google. Google may use this information to match conversions to ad interactions in accordance with Google’s policies and privacy practices.

For more information about how Google uses information from websites and apps that use Google services, please visit Google’s Privacy & Terms pages.

5. How We Share Information

We do not sell your personal information.

We may share limited information with service providers that help us operate our business, website, advertising, email, phone systems, scheduling, accounting, or customer communications. These providers are only given the information reasonably needed to perform their services.

We may also disclose information where required by law, regulation, court order, insurance claim, legal process, or to protect our rights, property, customers, or business.

6. Data Security

We use reasonable safeguards to help protect personal information against unauthorized access, loss, misuse, or disclosure. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

7. Retention of Information

We keep personal information only as long as reasonably necessary for the purposes described in this Privacy Policy, including providing services, maintaining business records, complying with legal obligations, resolving disputes, and enforcing agreements.

8. Your Privacy Choices

You may contact us to request access to your personal information, ask for corrections, withdraw consent where applicable, or ask questions about how your information is handled.

You may also unsubscribe from promotional emails by using the unsubscribe option in the email or by contacting us directly.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices, content, or policies of those websites. We encourage you to review the privacy policies of any third-party websites you visit.

10. Consent

By using our website or submitting information to us, you consent to the collection, use, and disclosure of your information as described in this Privacy Policy, subject to applicable law.

11. Contact Us

If you have questions about this Privacy Policy or how we handle personal information, please contact us using the contact us page of our website found here: Contact Us.